Frequently Asked Questions

Check-in: 2pm / Check-out: 12pm
Minimum check-in age: 18 years old 
Late checkout available


We speak English, Spanish, French, and German.


We accept American Express, Diners Club, Master Card, Visa, AMEX and EC.


Yes, we offer three accessible rooms and disabled parking spaces.

Guide dogs are also accepted at the hotel.


Pets are allowed at the hote for an aditional daily fee. Our welcome pack includes two metalic bowls, and some treats.


The voltage is 220v.


Yes, we do have a FREE onsite parking for guests only on the doorstep to the hotel entrance, for the whole duration of your stay.


It is not allowed to smoke within the hotel premises.

You can find a smoking area at the exterior of the hotel.


Yes it is possible. Just mention it at the time of booking.

Extra charge for the third person.


Yes, we can provide you with a FREE cot. (limited units)


Yes, we have several amenities for you, just in case you forgot something at home.

We have: Toothbrushes & toothpaste, razors, sewing kit, shoe polish, hair combs and makeup remover.

Yes, some rooms can accommodate up to two adults and two children. You just have to select the room with sofa bed during the booking process.

Yes - The Urbe restaurant, managed by an external company, is located in the premise and offers traditional Spanish dishes. It is opened every weekday from 13:00 to 23.00. Lunch from 1 pm to 4:30 pm and dinner from 8 pm to 11 pm, during weekends.

Yes, it's free of charge for our clients. It runs from 5am until 10:45pm. One will identify the mini van thanks t our Holiday Inn Express logo on it's side. Coming from the airport, the stop is located on the departure's level, outside, mid point of the carpark area.

Should you have an early flight to catch, please notify the recption upon check-in so that we may book your seat: the morning tends to get busy. We do not take reservations prior to arrival, and the seats are allocated on first come first served basis.